Username and Password for Prospective Students

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If you are in the process of applying to Palo Alto University, checking the status of your application becomes available after you have made your deposit.

You should receive an automated e-mail from Admissions with your login credentials, typically your Student ID number and a randomly generated alpha-numeric password.

Some prospective students have experienced login issues after successfully logging in the first time. If you are having trouble, instead of using your ID number, try using your first initial and last name as your username (i.e. John Smith = jsmith).

If you still cannot log in then please contact us at support@paloaltou.edu with the following information: First name, last name and ID number


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