Welcome to Avaya Cloud Office!
This document includes:
- How to sign in for the first time
- How to download the ACO software
How to sign in
When you sign in to ACO for the first time, you will have to do a password reset. To do this:
- Open a web browser and go to https://login.cloudoffice.avaya.com/
You will see the following screen:
2. Enter your email address, then click “Next”
3. Click the “Forgot Password?” link at the bottom of the screen.
4. Enter your email address and click “Reset”
5. An email will be sent to your inbox with instructions on how to reset your password.
How to install the desktop software
Good news! You can use ACO in a web browser. This means you can make calls from practically any internet connected computer. If you’d like to install the Desktop software for an enhanced experience, please do the following:
- Open a web browser and go to https://login.cloudoffice.avaya.com/
And sign in. You will see the following screen.
2. Select the “More” menu at the top of the screen, then click on Desktop or Mobile apps from the left side bar.
3. Select “Desktop Apps” from the sidebar.
4. Select your computer type (PC or Mac) from the drop down and click Download to download the ACO software.
If you have any questions, or would like assistance installing or using ACO software, please reach out to support via support@paloaltou.edu or by calling 650-744-2341.
Thank you.
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