Technical Support

Canvas

• How to embed a video from Google Drive in your Canvas courses

Docusign

• How to Use Docusign

Software and Applications

• IBM SPSS Fixes for Common Issues
• How to send outgoing faxes using Hellofax (Available 24/7):
• How to Download Office 365
• How to Renew License Key for IBM SPSS

Printers

• TA/RA Copy Card Policy and Usage
• Printing Multiple Slides from Power Point to PaperCut
• How to Add Credit to PaperCut
• How to print with PaperCut from any computer
• How to Scan And Save to PC/Mac Using a Brother Scanner and CC4
• I'm out of ink, who do I call?

See all 7 articles

MAC OSX

• Map a network drive with a MAC
• Shortcut Keys
• Airplay for wireless screen sharing
• How to use your MAC with multiple displays

Google Gmail

• Report SPAM in GMAIL
• Gmail Account Delegation
• Forward email from PAU Gmail account to personal email

Google Calendar

• Create additional calendars
• Invite guests to your event
• Create an event in Goolge Calendar

Google Drive

• Google Drive Requirements
• Getting started with Google Drive

Onelogin (Identity Management)

• Onelogin setting security questions for password reset
• Onelogin Password Recovery Requests
• Onelogin How to change your password
• Onelogin How to Login

Network

• Connecting to a wireless network with a Windows 7/8 device
• Connecting to a wireless network with an iOS device
• Connecting to a wireless network with a Mac

Zoom (Video Conferencing)

• How to Lower Bandwidth Usage on Zoom
• How Do I Update A Scheduled Meeting?
• How to Schedule a Zoom Meeting
• What is Zoom?
• Accessing Zoom

Avaya IP Office

• How to Record a Personal Voicemail Greeting
• How to Use the Basic Features of your Avaya IP Phone

FAQ's

• Mapping a Network Drive Windows 7
• How do I view a mapped network Drive?
• Check the Status of our Web Applications (Zendesk, Gmail, Pearson, Comcast, OneLogin and OCLC)
• Username and Password for Prospective Students
• What's my username/account name